Using the EDD Automated Telephone Information System to:
• file or renew a claim,
• check the status of your benefit checks and
• other information

This information will help you use their automated telephone system. Before you dial the toll-free 800 numbers, please take the time to review this information. You will then be prepared to make the selection you need when calling the EDD.

Special instructions or announcements may be played prior to the main menu. A brief description of each main menu item will then be provided. If you know the selection you want, you can press the number and by pass the main menu recording. After you make your selection from the main menu, you may need to make further choices.

• Press 1 for information regarding your unemployment check.
  Unemployment Insurance (UI) check information includes the date your last check was issued, the amount paid, and period of time paid.
  
  To access confidential information using the automated telephone system, you will be asked to enter your social security number and a personal identification number, or PIN on your telephone keypad. You will set your PIN the first time you use the automated telephone system to access confidential information. For more information about your PIN, see:
  • Frequently Asked Questions
  • Where is My Check?, which is in the Adobe Portable Document Format (PDF). To view or download this document, you will need Adobe's free Acrobat Reader. If you do not already have Acrobat Reader, you can download it now.

• Press 2 to file a claim or for information about unemployment insurance.
  If calling to file or reopen a claim please be prepared to provide the name, address, ZIP Code, and telephone number of your last employer. Select this option:
  

• Press 3 if you are an employer.
  Employers select this option for information about UI, job services, and how to place job orders.

• Press 4 for information about finding a job.
  Select this option to hear recorded information about how to find a job using the CalJOBS Internet site. You can search for all types of jobs and also enter a resume that can be viewed by employers.

• Press 5 for the location and telephone number of your nearest Job Service office.
  Select this option to obtain the address of the nearest EDD office providing job-finding services.

• Press 6 for information about form 1099G that you will need to report unemployment insurance benefits on your federal income tax return.
  Select this option for information about how to obtain the form 1099G and when the EDD mails form 1099G.

• Press 9 to repeat the main menu choices or to return to the main menu.
• Press * to return to the previous menu.
• Press 0 to speak with an EDD representative.

See Telephone Listings for toll-free 800 numbers.